Bamboo Field Acupuncture & Herb PLLC. requires 24 hours notice if for ANY reason the patient is unable to make their scheduled appointment.
In today’s hectic world, unplanned issues (or events) come up for all of us. If you need to cancel an appointment, please do so a minimum of 24 hours in advance so that others needing treatment can take advantage of an open time slot. If you do not cancel 24 hours in advance, you WILL be charged the normal rate for that session. My intention is not to collect missed appointment fees, but to provide timely treatments for all my patients. Your cooperation and consideration are greatly appreciated. To cancel or reschedule your appointment, please call 512-431-7997 or go to BambooFieldAcupuncture.com and use the online scheduler. If you cannot cancel the appointment online, please call/ text or email 24 hours or more prior to the appointment to cancel it.
Exceptions: Medical/dental emergencies, death in the family, car accidents, etc.
No exceptions: No shows, change of your work or school schedule, meetings, traffic, someone else’s lateness (ie. your service man was late, thus you could not make the appointment), etc. If you think your schedule for the day of the appointment is uncertain, please reschedule to a day you know you won’t miss the appointment.